Rootly

Strategic SaaS Customer Success Manager

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
May 26, 2026
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Job Description

A leading tech company in Toronto is looking for a Customer Success Manager to ensure customers gain maximum value from their services. The role involves guiding clients through onboarding, collaborating on engagement plans, and strategizing to reduce churn. Candidates should have experience in customer-facing roles, preferably in SaaS or technical products. Strong communication, data analysis skills, and familiarity with tools like MySQL and Salesforce are essential. Consider applying for a rewarding opportunity in a vibrant environment.
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