Strategic Key Account Manager - Shipping & Customer Success

KPPA Digital Logistics Solutions Pte Ltd (Qwiik) is seeking a skilled professional to act as the primary communication liaison with customers in Santiago, Chile, ensuring effective engagement and support throughout their journey. The ideal candidate will possess extensive experience in container shipping and a proven track record in customer success, with strong problem-solving and communication skills. The role entails guiding clients during onboarding, preparing performance reports, and fostering long-term relationships. The position offers a salary ranging from $2,000,000 to $2,500,000 per month, with a focus on customer satisfaction and continuous improvement.