Accord

Strategic Enterprise CS Leader: Onboard, Adopt, Expand

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 05, 2026
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Job Description

A fast-growing SaaS startup is seeking a Senior Enterprise Customer Success Manager to own the full customer lifecycle. This pivotal role involves managing onboarding, driving customer outcomes, and building strong relationships with mid-market and enterprise customers. The ideal candidate will possess 5+ years of experience in customer success within a B2B SaaS environment and have a data-driven approach to customer engagement. This role offers competitive pay and unlimited PTO in a hybrid work setting.
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