Jonas Software

Strategic CSM: Onboarding to Renewal (TMS SaaS)

📍 Location
Canada, Canada
⏰ Job Type
Full-time
📅 Posted
February 26, 2026
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Job Description

A leading software solutions provider in transportation is looking for a Customer Success Manager to lead the customer success lifecycle. The role entails onboarding, training, and using analytics for client engagement strategies. Candidates should possess strong communication skills and a good understanding of transportation workflows. A Bachelor’s degree or equivalent experience in SaaS is preferred. This position offers a salary between $60,000 and $70,000 depending on experience and qualifications, providing a collaborative work environment.
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