Job Description
Monterrey, Mexico_Account Success Management Senior Full-time**DESCRIPTION**:Landa Digital Printing is seeking a Strategic Accounts Manager who will drive business development improvements for Landa's key and strategic accounts.The role includes working with customers to drive production and stability improvements, eliminate barriers, and achieve assigned accounts' highest potential and outputs.
**RESPONSIBILITIES**:- Ownership of customer success and satisfaction for assigned accounts.
- Work closely with Landa customers to improve the overall utilization of a Landa Nanographic Press, eliminate production barriers, and enhance press utilization and uptime.
- Guide the customer as they ramp up** **the new press and develop its use throughout the PLC.
- Be Landa's focal point in front of the customer: build trust with the customer and provide transparency on account development progress.
- Manage the day-to-day operations of onsite field service engineers and remo...