TELUS Digital
Strategic Account Manager for Systems Delivery
Job Description
Join as a Senior Manager in Systems Engineering to guide client engagements and delivery excellence. Manage multi-regional initiatives while mentoring teams and leveraging advanced technologies for effective solutions.
This role requires a blend of client relationship management and technical guidance. You will lead discovery sessions, influence delivery strategies, and ensure adherence to best practices in systems engineering. Working with global teams enhances collaboration and quality outcomes.
Key Responsibilities:
• Drive end-to-end delivery across North America
• Build strong relationships with executive stakeholders
• Mentor delivery teams on systems engineering practices
• Monitor and report on KPIs, ensuring client satisfaction
• Advocate for the adoption of AI and automation tools
Requirements:
• 10–15 years of experience in IT services or consulting
• Proven delivery oversight and client advisor...
This role requires a blend of client relationship management and technical guidance. You will lead discovery sessions, influence delivery strategies, and ensure adherence to best practices in systems engineering. Working with global teams enhances collaboration and quality outcomes.
Key Responsibilities:
• Drive end-to-end delivery across North America
• Build strong relationships with executive stakeholders
• Mentor delivery teams on systems engineering practices
• Monitor and report on KPIs, ensuring client satisfaction
• Advocate for the adoption of AI and automation tools
Requirements:
• 10–15 years of experience in IT services or consulting
• Proven delivery oversight and client advisor...