JETNET LLC
Strategic Account Management Director Role
Job Description
Join JETNET as the Strategic Director of Account Management, focusing on customer-centric strategies that enhance retention and ensure success in the aviation sector. This leadership role champions onboarding and customer engagement programs.
You’ll be responsible for shaping the post-sale revenue efforts for JETNET and its affiliated brands. With over seven years in account management, you will drive scalable solutions that foster customer success and retention. Your leadership will be key in creating impactful cross-sell initiatives and monitoring customer health.
Key Responsibilities:
• Elevate customer retention and renewal strategies
• Operationalize scalable onboarding and success programs
• Monitor customer health and devise at-risk strategies
• Act as a senior escalation point for key accounts
• Create cross-sell initiatives aligned with growth objectives
Requirements:
• 7+ years in account management or customer success
• 3+ years in team leadersh...
You’ll be responsible for shaping the post-sale revenue efforts for JETNET and its affiliated brands. With over seven years in account management, you will drive scalable solutions that foster customer success and retention. Your leadership will be key in creating impactful cross-sell initiatives and monitoring customer health.
Key Responsibilities:
• Elevate customer retention and renewal strategies
• Operationalize scalable onboarding and success programs
• Monitor customer health and devise at-risk strategies
• Act as a senior escalation point for key accounts
• Create cross-sell initiatives aligned with growth objectives
Requirements:
• 7+ years in account management or customer success
• 3+ years in team leadersh...