Store Manager - Peoples Jewellers - Hillcrest Mall

Position Summary

Reporting to the District Manager (DM), the Store Manager (SM) will lead the day‑to‑day operations of a single store to achieve all sales, profitability, customer satisfaction, inventory control, brand representation, and team member growth and development to maximize the results of the store. Through personal selling, leadership, and coaching, the SM will champion a People First store environment that promotes diversity and inclusion, the development of life‑time relationships with customers, and the delivery of a best‑in‑class customer experience.

Key Responsibilities

• Ensure team members and self deliver an exceptional customer experience through training, customer outreach, and clear expectations.
• Empower staff to resolve customer issues within established parameters and drive high levels of customer service with follow‑up outreach.
• Attain sales projections and quotas set by the company, develop strategies to max...