Store Customer Service Advisor

At Decathlon, our passion for retail and customer relations is as strong as our passion for sports. Here, we don't just accept a purchase: we create experiences, we welcome customers with a smile, and we build loyalty with sincerity.

If you enjoy human contact, find meaning in every interaction, and want to have a direct impact on customer satisfaction, then this job is for you.

Decathlon is committed to inclusion and non-discrimination, and works daily to support disabilities, seniors, social diversity, and gender equality. At Decathlon, we recruit, above all, individuals.

Your mission: to make every moment with our customers a seamless, enjoyable, and memorable experience—from the first hello to the last transaction. Your day-to-day duties will include:

• Welcoming each customer like a distinguished guest: in-store or remotely, you'll offer clear, practical, and personalized solutions (returns, rentals, second-life purchases, ...