Stage Experience and Services Manager, Stores

: Regular
Vacancy Status: This position is for an existing, open vacancy

Youll love working here
As the Stage Experience and Services Manager, Stores, you will be responsible for managing all aspects of the sales experience and all services, classes and events in a specific Sephora store location. You will be accountable for the development of all members of the Color, Skin, Fragrance, Cash wrap teams, the Services Coordinators, Senior Artists (SA), Senior Skincare Advisors (SSA) and Personal Beauty Advisors (PBA) teams within their store and for leading the team to achieve and exceed company objectives. In addition, you will:

Training & Development. Execute cast training for all new hires as well as for existing cast. Facilitate Welcome to Sephora and Sephora 101 training sessions whenever possible.

Passionate about Clients. Ensure the timely response to all client feedback for the store. Action all client- related issues/feedb...