Stage Experience and Services Manager, Stores

At Sephora Canada, we’re passionate about finding and sharing beauty in the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most beloved beauty community and top of mind for every Canadian. We find beauty in our communities, in our differences, our experiences, and in the spirit of our employees.

What you’ll be doing as a Client Experience & Beauty Services Manager at Sephora

• Training & Development . Conduct Beauty Advisor training for new hires and existing team members. Facilitate Welcome to Sephora and Sephora 101 sessions as needed. Oversee the development and certification processes, while fostering opportunities to enhance artistry skills.
• Embracing Innovation . Ensure beauty advisors are trained adequately and are leveraging our technology innovations within services while assisting clients to provide an elevated in‑store experience.