SSO L3 Specialist

* Work closely with other team members;* Follow established processes and procedures;* Request training to enhance knowledge when necessary;* Show initiative while respecting acceptable risk levels;* Escalate issues and seek advice when in doubt;* Apply user-oriented principles and behaviors for positions that interact with users;* Escalate risks and incidents to the team manager;* Minimize operational failures, including fraud risks, by contributing to the definition and implementation of adequate controls;* Ensure appropriate escalation to management and/or Permanent Control (or Compliance, as applicable) as soon as a problem is identified;* Actively contribute to the operational permanent control system.* Take responsibility for the delivery of key projects involving SSO and LDAP technologies;* Work with application production support project managers to define, design, document, and implement new features;* Collaborate with application developers on low-level technical diagnosis of...