21TSI
Spécialiste Service Client (Bilingue) / Customer Support Specialist (Bilingual) Customer Support
Job Description
Join to apply for the Spécialiste Service Client (Bilingue) / Customer Support Specialist (Bilingual) Customer Support role at 21 TSI
21 TSI is rewriting the rules and shaping the future of the sports industry. In just five years, we've launched Maddle, Montreal Weights, Ascend, and Nordik Recovery, and fulfilled over 100,000 orders across Canada. Today, our growth is accelerating, and we are preparing to expand across North America and beyond.
Overview
To support this journey, we are looking for a Customer Support Specialist (French / Bilingual) who will play a key role in delivering exceptional service to our customers and contributing to the growth of our brands.
Responsibilities
- Respond to customer inquiries via phone, chat, and email, with a focus on French-language service
- Identify customers’ needs and guide them to the best solutions
- Provide clear and accurate information about ou...