Job Description
Overview
Spécialiste D’événements avion au sol / Aircraft-on-Ground (AOG) Specialist. The A220 commercial aircraft Programme is looking for an Aircraft-on-Ground (AOG) Specialist to join our A220 Customer Response Center team based in Mirabel (Québec, Canada). This role collaborates with Airbus departments to support A220 customers worldwide.
Responsibilities
- Coordinate return-to-service activities for aircraft in long-term AOG conditions or after abnormal events; establish governance data and ensure visibility within the organization; identify opportunities to improve efficiency and ensure quality.
- Act as CRC focal point, coordinating with Duty Managers, Section Chiefs, and other Airbus departments (e.g., Major Repair, In-Service Engineering) during extended AOGs.
- Maintain client visibility and manage the case resolution database; build and maintain internal and external resource networks; coordinate resource availability for all a...