Specialist, IT Product Operations, Data Distribution

About the Role:

Grade Level (for internal use): 09

The Team: Data Delivery Client Services team is a diverse team of collaborative, problem solvers and solution finders with a passion for providing the very best customer experience in a fast‑paced environment. We are responsible for the support of applications and/or systems that deliver S&P data to our clients. We provide 24/7 support, 5 days a week, through team representation in 3 regions.

The Impact: We are seeking an outstanding client service team member and support enthusiast to engage with our clients through proactive consultation on the financial industry and S&P's sophisticated software and product offerings. This person will be responsible for supporting customer migrations, implementations and all operational matters.

The client services team is contributing to the client relationship with the company’s groups by developing client‑focused processes and...