Job Description
Carrier Climate Solutions Americas (CSA) has an opening for a Specialist, Distribution Centers Order Management to drive on‑time delivery for the HVAC business in North America. Partnering closely with SIOP, Customer Services, and Manufacturing, this leader will play a critical role in ensuring efficient order management to optimize revenue recognition while delivering world‑class customer satisfaction. The role includes process optimization and daily execution for order management across transportation and multiple distribution centers in the United States, Mexico, and Canada. This is an onsite role in Monterrey, MX.
Key Responsibilities
- Drive customer on‑time delivery and past‑due metrics, aligned with customer expectations.
- Champion a customer‑centric culture and ensure best‑in‑class customer experience by setting and exceeding service‑level agreements for order management.
- Proactively identify orders that will be at risk, driving actions...