Job Description
Bitunix is seeking a Spanish Customer Service Representative (Tier 1) in Mexico City. The role involves delivering high-quality support to Spanish-speaking users, managing inquiries related to trading products, and ensuring a professional customer experience.
Responsibilities include responding to live chat inquiries, resolving customer issues, and maintaining a high Customer Satisfaction (CSAT) rating. Candidates should have 1+ years of experience in customer service, with a strong proficiency in Spanish and English, as well as knowledge of cryptocurrency trading basics.
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