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Spa Concierge (Xico)
Job Description
Position: Spa/Salon Receptionist
Location: The St. Regis Mexico City, Paseo de la Reforma 439, Mexico City, Distrito Federal, Mexico
Schedule: Full Time
Position Type: Non-Management
Located Remotely? No
Responsibilities- Schedule services for individuals and large groups using spa/salon reservations software system.
- Call guests to confirm scheduled services.
- Answer questions about available services.
- Update the reservations/cancellations list throughout the day; inform providers of last‑minute changes and resolve scheduling issues as needed by working with supervisor/manager.
- Check in guests for appointments, confirm first and last name, and provide general spa orientation to guests upon arrival.
- Promote and sell spa/salon services.
- Obtain assigned bank and ensure accuracy of contracted monies; obtain change required for expected business level and keep the bank secure at all times. ...