Soho Support Coordinator - Membership - Latam

**The Role****Main Duties...**- Use our Salesforce, GEM and Open Table database to create, look up and update records for current and potential members.bookings- Set up new member and member renewal payments via credit card, Direct Debit, Sepa and the occasional bank transfer payment, ensuring all transactions are handled accurately and as per company/legal guidelines.
- You will be part of a team responsible for the general administration of our North America houses (and future house openings).
Along with table reservations and event queries for US properties.
- Responsibility for amending, pausing, transferring and upgrading memberships, ensuring compliance with the appropriate Terms & Conditions.
- Supporting other departments with information requests etc.- Plus any ad-hoc projects given by the Head of Support / Soho Support Manager**Requirements / Qualifications...**- At least one year of customer facing experience, preferably in a membership environment.
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