Job Description
Overview
DescriptionCatalis is a leading government Software as a Service (SaaS) and integrated payments provider. We support municipal governments with solutions to streamline processes, enhance efficiency, and improve service delivery.
The Opportunity: We are seeking a Software Implementation Specialist to support and implement our CMMS products. This onsite position is based at our Edmonton office.
Responsibilities
- Meet with clients post‑sale to collect information for cost, quality, and schedule delivery.
- Work with the team to deliver an implementation project plan for each client.
- Communicate with clients throughout the implementation process to obtain feedback and approval.
- Learn, configure, and deploy software systems and required components.
- Collaborate with Customer Success to ensure client satisfaction.
- Keep the project team informed of key deliverables and milestones.