Teleperformance Spain
Slovenian Speaking Customer Support Specialist - Booking
Job Description
We are looking for a Slovenian-speaking Customer Support Specialist to join our Booking Services team in Barcelona. If you are empathetic, a strong communicator, and enjoy solving problems in a multicultural environment, this opportunity could be ideal for you.
What You’ll Do
- Support international travellers and accommodation partners via phone and email.
- Understand customer needs and provide clear, accurate, solution‑oriented assistance.
- Handle inquiries related to services, payments, and technical issues.
- Mediate between guests and suppliers to ensure smooth communication and positive outcomes.
- Follow internal procedures and maintain high service standards in every interaction.
Requirements
What You Bring
- Slovenian C2 and advanced English.
- Excellent written and verbal communication skills.
- Comfortable using Office 365, CRM systems, and digital tools.
- Strong pr...