Job Description
Your Team Responsibilities:
Your Key Responsibilities:
Provide Tier 2/3 product technical support.
Build software to help operations and support activities.
Manage system/software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage hardware and software resources and coordinate maintenance, planned downtimes with the infrastructure group across all environments (Production / Non-Production).
Must spend a minimum of one week a month as on-call support to help with off-hour emergencies and maintenance activities.
Your skills and experience that will help you excel:
- Bachelor's degree, Computer Science, Engineering or other similar concentration (B...
Your Key Responsibilities:
Provide Tier 2/3 product technical support.
Build software to help operations and support activities.
Manage system/software configurations and troubleshoot environment issues.
Identify opportunities for optimizing system performance through changes in configuration or suggestions for development.
Collaborate with development and software testing teams throughout the release process.
Analyze release and deployment processes to identify key areas for automation and optimization.
Manage hardware and software resources and coordinate maintenance, planned downtimes with the infrastructure group across all environments (Production / Non-Production).
Must spend a minimum of one week a month as on-call support to help with off-hour emergencies and maintenance activities.
Your skills and experience that will help you excel:
- Bachelor's degree, Computer Science, Engineering or other similar concentration (B...