Intercruises Shoreside & Port Services
Shore Excursion Supervisor at Intercruises
Job Description
Become a crucial part of Intercruises Shoreside and Port Services as the Shore Excursion Supervisor at Canada Place Cruise Ship Terminal. Engage directly with cruise ship teams and enhance guest experiences through exceptional customer service.
The role demands dynamic supervision of shore excursions, ensuring seamless transitions from land to ship. You'll oversee daily operational tasks, including preparing dispatch details and collaborating effectively with staff and drivers. Your customer-oriented approach will be vital as you provide direct assistance and maintain clear communication with guests and team members.
Key Responsibilities:
• Prepare morning dispatch through email and tour details
• Distribute signs and materials to staff and drivers
• Greet and verify counts with Shorex Ship Staff
• Assist with loading guests onto tour buses
• Report counts and dispatch status online after tours
Requirements:
• Must be at least 18 years old
• Strong custome...
The role demands dynamic supervision of shore excursions, ensuring seamless transitions from land to ship. You'll oversee daily operational tasks, including preparing dispatch details and collaborating effectively with staff and drivers. Your customer-oriented approach will be vital as you provide direct assistance and maintain clear communication with guests and team members.
Key Responsibilities:
• Prepare morning dispatch through email and tour details
• Distribute signs and materials to staff and drivers
• Greet and verify counts with Shorex Ship Staff
• Assist with loading guests onto tour buses
• Report counts and dispatch status online after tours
Requirements:
• Must be at least 18 years old
• Strong custome...