Shop Specialist

Job Title: Shop Specialist

As a Shop Specialist, you will be responsible for managing the onboard retail shop and ensuring a seamless shopping experience for our guests. You will work closely with the onboard retail manager to maintain inventory levels, create attractive displays, and provide exceptional customer service to guests.

Key Responsibilities:

- Manage the daily operations of the onboard retail shop, including opening and closing procedures, inventory management, and cash handling

- Create visually appealing displays and merchandise the shop to maximize sales potential

- Provide exceptional customer service to guests, assisting with product inquiries and purchases

- Maintain accurate inventory records and ensure timely restocking of merchandise

- Collaborate with the onboard retail manager to develop and implement sales strategies to meet targets

- Monitor and report on sales performance, identifying areas...