Symbiotic Group

ServiceNow ITOM and Discovery Expert

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 02, 2026
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Job Description

Enhance ITOM practices as a ServiceNow Discovery Engineer. Utilize your skill set in Software and Hardware Asset Management to implement comprehensive discovery solutions in hybrid environments.
This critical role demands a proven expert in ServiceNow systems, focusing on the design, implementation, and optimization of Discovery and Service Mapping capabilities. You will play a key role in ensuring CMDB accuracy, promoting effective governance for SAM and HAM processes while enhancing data quality through automation and third-party integrations.
Key Responsibilities:
• Design and manage MID Servers for secure discovery
• Develop custom Discovery probes to classify infrastructure
• Ensure high data quality in CMDB for SAM and HAM
• Implement Service Mapping for service dependency visualization
• Collaborate with cross-functional teams for operational alignment
Requirements:
• 5+ years in MID Server configuration and management
• Strong background in custom ...

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