Job Description
Wajax seeks a Service Repair Quoting Specialist to enhance customer engagement and service delivery. You will champion quick administrative processes for service repair quotes and inquiries.
In this role, the Service Administrator will manage and develop service repair quotes for customers, involving various tasks like parts research and labor estimation. Effective communication with customers and collaboration with technical teams are crucial. Your role will support Wajax's commitment to excellent service.
Key Responsibilities:
• Manage the administration of service repair quotes
• Respond to customers timely, both electronically and by phone
• Develop necessary tools for quoting efficiency
• Collaborate with technical teams to enhance service offerings
• Follow up on customer inquiries to resolve issues
Requirements:
• Post-secondary education required; diploma preferred
• 2 years of relevant experience in support roles
• Basic knowledge of heavy equi...
In this role, the Service Administrator will manage and develop service repair quotes for customers, involving various tasks like parts research and labor estimation. Effective communication with customers and collaboration with technical teams are crucial. Your role will support Wajax's commitment to excellent service.
Key Responsibilities:
• Manage the administration of service repair quotes
• Respond to customers timely, both electronically and by phone
• Develop necessary tools for quoting efficiency
• Collaborate with technical teams to enhance service offerings
• Follow up on customer inquiries to resolve issues
Requirements:
• Post-secondary education required; diploma preferred
• 2 years of relevant experience in support roles
• Basic knowledge of heavy equi...