Confidential

Service Now Tech Lead

📍 Location
toronto, on
⏰ Job Type
Full-time
📅 Posted
June 13, 2026
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Job Description

Position Description

This role is hybrid and requires you to be at our Markham office.

Required qualifications to be successful in this role

  • Experience in Canadian P&C insurance industry
  • 10+ years of ServiceNow experience (mostly around ITSM modules, ITOM knowledge is beneficial)
  • Experience building case management workflows on top of ITSM
  • Strong Commercial Insurance functional experience
  • Experience in Agile methodology & JIRA.
  • Above average communication and collaboration skills to operate in a multi-team environment.

Nice to have skill & Experience

  • Relevant ServiceNow Certification

Skills

  • Application Development
  • Business Process Analysis
  • Business Process Management
  • Change Management
  • Client Management
  • Financial Management
  • Jira
  • Leadership
  • ServiceNow
  • ...

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