atWork Australia
Service Manager
Job Description
Job Description
We’re now seeking a Service Manager to lead Job Coaches and InWork Support Coaches based at sites in Moora and Merredin, WA. If you’re a people‑leader who thrives on performance, compliance, community engagement and developing capability, this role offers purpose, variety and impact.
You’ll be joining a team that lives our values of Integrity, Compassion, Determination and Thriving Together, these guide the way we support clients, our communities and each other.
In this multi‑site leadership role, you will:
- Lead, coach and develop Job Coaches and InWork Support Coaches to achieve sustainable employment outcomes
- Drive performance across all ESAs, ensuring KPI targets, placement outcomes and service standards are consistently exceeded
- Oversee service delivery, workflow and client experience across multiple locations
- Ensure full contractual comp...