Total Plumbing & Heating Ltd
Service Manager for Mechanical Services
Job Description
Lead the way as a Service Manager in our Mechanical Services division. If you are skilled in team dynamics and operational excellence, this is the role for you.
As a Service Manager, you will guide our technicians and customer service representatives, ensuring seamless service delivery and operational success. You'll oversee the daily scheduling and monitor performance to keep jobs progressing smoothly. Your leadership will help create an exceptional customer experience and foster team development.
Key Responsibilities:
• Lead and mentor technicians and dispatch teams
• Manage service operation scheduling and execution
• Ensure projects move efficiently from start to finish
• Track team performance and facilitate enhancements
• Deliver outstanding customer service at every level
Requirements:
• Experience in plumbing, HVAC, or service sectors
• Demonstrated leadership or management experience
• Stron...
As a Service Manager, you will guide our technicians and customer service representatives, ensuring seamless service delivery and operational success. You'll oversee the daily scheduling and monitor performance to keep jobs progressing smoothly. Your leadership will help create an exceptional customer experience and foster team development.
Key Responsibilities:
• Lead and mentor technicians and dispatch teams
• Manage service operation scheduling and execution
• Ensure projects move efficiently from start to finish
• Track team performance and facilitate enhancements
• Deliver outstanding customer service at every level
Requirements:
• Experience in plumbing, HVAC, or service sectors
• Demonstrated leadership or management experience
• Stron...