Service Dispatcher

CRP is hiring a remote Service Dispatcher based in Mexico to coordinate daily field operations for electrical work (with a focus on panel upgrades and related service calls). This role owns schedule execution —assigning crews, confirming customer readiness, coordinating materials/permits status with internal teams, and keeping jobs moving efficiently across California.

• Build and manage daily/weekly schedules for service technicians and crews across assigned territories.
• Dispatch jobs in real time, adjusting for job duration changes, cancellations, emergencies, and traffic/travel constraints.
• Confirm job readiness before dispatch (customer access, scope confirmed, required documents/permits status, materials availability).
• Coordinate same-day changes with technicians, customers, and internal teams to minimize downtime.