Service Desk

HCL Tech is looking for Service desk with the below skills:

Qualifications/Attributes:

• A+ certification and CCNA ideal or relative hands-on experience
• 2+ years of experience in Microsoft Windows and network troubleshooting, web-based application support, and familiarity with the entire Microsoft end user suite of products
• Strong interpersonal skills and thoughtful and effective communicator (written and oral communication skills)
• Experience working with TCP/IP and network connections preferred
• Excellent analytical and problem-solving skills
• Excellent time management and organization skills
• Strong experience and understanding of OfficeO365 Experienced in working with Service-Now platform preferred but not necessary.
• Working knowledge/experience with PC Imaging Tools, diagnosis and remote-control tools (MS Teams, Beyond Trust) and Audio/Visual equipment used ...