The Home Depot
Service Desk Associate Full Time Saanich
Job Description
Support customer success as a Full Time Service Desk Associate at The Home Depot in Saanich, BC. Drive satisfaction by efficiently managing orders and providing solutions.
In this role, you will handle Customer Order Management (COM) effectively, ensuring customer queries are addressed and orders are fulfilled to perfection. By working closely with customers, vendors, and the Project Support Centre, you will help create a seamless experience from order to delivery. Your proactive approach will help build trust and strong relationships with customers and community partners.
Key Responsibilities:
• Manage customers' orders from start to finish
• Communicate between customers and Project Support Centre
• Resolve order-related issues promptly
• Collaborate with delivery and service teams
• Provide informed recommendations for products
Requirements:
• Previous experience in service-oriented roles
• Strong organizational and multitasking abilities
• Excellent...
In this role, you will handle Customer Order Management (COM) effectively, ensuring customer queries are addressed and orders are fulfilled to perfection. By working closely with customers, vendors, and the Project Support Centre, you will help create a seamless experience from order to delivery. Your proactive approach will help build trust and strong relationships with customers and community partners.
Key Responsibilities:
• Manage customers' orders from start to finish
• Communicate between customers and Project Support Centre
• Resolve order-related issues promptly
• Collaborate with delivery and service teams
• Provide informed recommendations for products
Requirements:
• Previous experience in service-oriented roles
• Strong organizational and multitasking abilities
• Excellent...