Service Delivery Manager

We are seeking a seasoned Project Manager with a servant-leadership mindset to guide our software development teams. In this role, you will bridge the gap between technical teams, third-party vendors, and clients, ensuring smooth project delivery while fostering a transparent, high-performing, and collaborative team culture.

Key Responsibilities

Team Guidance & Coaching

• Foster Self-Organization: Guide and coach the team on how to self-organize, helping them maximize their efficiency and ownership of the work.
• Drive Team Maturity: Coach the team toward higher levels of performance and operational maturity at a sustainable, healthy pace.
• Supportive Leadership: Provide day-to-day support using a servant-leadership style—leading by example and facilitating work without dictating or micro-managing tasks.

Delivery & Obstacle Removal

• Clear Roadblocks: Proactively remo...