Service Delivery Lead

Department: IS Customer Service Management

Status: Permanent Full Time

Role level: Professional Group (PG 11 $47.78hr- $59.72hr)

Shifts: Monday to Friday (9am -5pm)

Posted: March

Internal Deadline: April 7-2026

Trillium Health Partners is one of Canada’s largest community‑based teaching hospitals, serving the growing and diverse populations of Mississauga, West Toronto, and surrounding communities through the Credit Valley Hospital, the Mississauga Hospital, the Queensway Health Centre, the Reactivation care Centre (Church Site) and the new THP-UHN Reactivation Care Centre. Guided by our values of compassion, excellence, and courage, and through our strategic roadmap, Plan to 2030, we are creating a new kind of health care – defined not by illness, but by the health and well‑being of people and communities.

Position Overview

The Service Delivery Lead is responsible ...