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hire / Service Appointment Coordinator
Job Description
Job Duties
:
Handling incoming calls.Make 80-100 outbound calls each day.Following up on customer inquiries for the Service department.Following up with past customers in the database.Perform other duties as required. What We Look For:
Experience in an appointment coordinator/BDC role would be preferred, but not required. Experience in a dealership service department would be an asset.Must have excellent communication skills (good verbal skills and a clear speaking voice).Prior experience in a customer service role is required.Pleasant and engaging phone manner.Must be comfortable with computers and technology systems.Strong record of customer satisfaction results.Team-oriented individual.Strong time management skills.Must have the drive and desire ...