Ontario Trillium Foundation
Server /Manager
Job Description
As aServer /Manager, you will form a memorable bond with our guests through food and drink suggestions, prompt and accurate service, and a great attitude. You will be a member of a cohesive team that supports each other’s success in a fast-paced environment.
What you will do:
- Understand our Guest Obsessed culture and do whatever it takes to create a positive and memorable guest experience.
- Make food and drink recommendations to guests and answer all menu- and service-related questions.
- Build a friendly rapport with guests and ensure guest satisfaction by checking in regularly and anticipating guest needs.
- Maintain a spotlessly clean and sanitary bar area, including bar stools, high tops, and surrounding floors.
- Handle guests’ complaints by listening to their concerns, always informing a manager, and resolving issues PLUS ONE to ensure overall guest satisfaction.
- this position...