LVMH Group
Sephora Canada Retention Marketing Director
Job Description
Join Sephora Canada as the Retention Marketing Director and impact customer loyalty through Email, App Push, and SMS channels in a hybrid working environment. Strategize to enhance retention performance and engagement.
As a key player in Sephora's digital team, you'll have over eight years of experience in retention marketing, crafting strategies that increase sales and customer satisfaction. You will collaborate with cross-functional experts to ensure your initiatives resonate with the Canadian market, including French-language and region-specific adaptations. Leading a team of marketers, you will be responsible for enabling effective campaigns and achieving measurable results.
Key Responsibilities:
• Own and manage retention marketing channels
• Align retention strategies with business objectives
• Analyze performance to optimize outcomes
• Foster localization in marketing communications
• Lead innovative campaigns tailored to customer insights
Requirements:
As a key player in Sephora's digital team, you'll have over eight years of experience in retention marketing, crafting strategies that increase sales and customer satisfaction. You will collaborate with cross-functional experts to ensure your initiatives resonate with the Canadian market, including French-language and region-specific adaptations. Leading a team of marketers, you will be responsible for enabling effective campaigns and achieving measurable results.
Key Responsibilities:
• Own and manage retention marketing channels
• Align retention strategies with business objectives
• Analyze performance to optimize outcomes
• Foster localization in marketing communications
• Lead innovative campaigns tailored to customer insights
Requirements: