Senior/Lead AI/ML Engineer

At Ryz Labs we are looking for a Senior / Lead AI/ML Engineer to design and ship production-grade conversational AI agents with advanced tool use and orchestration capabilities. This is a hands‑on role where you’ll work closely with the internal team to build, scale, and harden real-world LLM systems in a production AWS environment.

You’ll be embedded with the team, contributing directly to architecture decisions and implementation.

Key Responsibilities

• Design and implement LLM-powered conversational agents in production
• Build robust agent orchestration systems, including:
  • State management
  • Pause/resume flows
  • Journey and mode routing
  • Failure handling and recovery
• Develop and integrate tooling via MCP or gateway‑style architectures, including:
  • Schema design
  • Authentication & authorization
  • Idempotency handling
  • Auditability <...