Senior/Associate Executive (Medical Registry & Reports)

Senior/Associate Executive (Medical Registry & Reports)

Deliver service with empathy, professionalism, and a patient‑centric approach.

• Communicate respectfully and effectively with internal stakeholders.
• Demonstrate good time management across assigned tasks.
• Adhere strictly to confidentiality and PDPA requirements.
• Ensure workstation is clean, organised, and operationally ready for the next staff.
• Assist requestors with applications for medical reports and related enquiries.
• Verify application details and identify the appropriate type of request.
• Acknowledge receipt and record eligible applications accurately in the database.
• Provide supporting medical records for doctors’ reference.
• Monitor and track progress of requests and update requestors accordingly.
• Liaise with relevant departments and obtain doctor‑in‑charge approval for report release.
• Ensure secur...