Job Description
Senior Vice President, OPS Business Technology Liaison Manager – Manchester, UK
The role is part of the UK Transfer Agency Operations team and focuses on delivering operational change for new clients onboarding within an agile pod environment.
Responsibilities
- Work within an agile pod to deliver the operational change required to onboard new UK Transfer Agency clients.
- Own assigned onboarding workstreams across people, process, data and systems—coordinating delivery with Client Service, Technology, Product, Risk/Controls and external vendors, and escalating issues as needed.
- Design and implement workable operating solutions for each onboarding, including process maps, procedures, controls, MI/KPIs, testing support, and a clear handover into BAU operations.
- Operate effectively in a high‑volume environment with multiple onboardings in flight—managing priorities, dependencies, RAID and supporting cutover readiness to me...