Senior Technology Specialist, GenAI and Digital Workplace

# **ABOUT YOUR ROLE**Ensure platforms and operational processes comply with PSP governance requirements by maintaining operational documentation (runbooks, procedures, data-flow records), operating compliance and observability pipelines (e.g., log delivery to Microsoft Sentinel, Purview integrations, Defender for Cloud Apps policies), and monitoring platform changes and trends to recommend improvements that enhance service quality and audit readiness. Oversee the implementation and management of security policies, procedures, and controls (identity, RBAC, conditional access, data protections, monitoring) to prevent unauthorized access or misuse of AI-enabled tools and to meet enterprise security and compliance requirements — including SharePoint and OneDrive configurations that underpin Copilot and enterprise search, ensuring appropriate access, classification, retention, and content lifecycle practices. of articles, and driving self-service adoption to improve time-to-resolution an...