Senior Surveillance Controller (Portuguese) Bogotá, Colombia

What you'll do

• Lead the live-studio surveillance team: oversee all camera operations and monitoring activities during live broadcasts
• Manage and enforce surveillance protocols, ensuring full compliance with internal policies, regulatory standards, and live-gaming rules.
• Detect, analyze, and report suspicious behaviours, irregularities, or technical issues in real time with speed, accuracy, and discretion.
• Support investigations: review footage/data, compile detailed incident reports and coordinate with risk, compliance, and operations teams to ensure integrity.
• Mentor and guide surveillance staff, provide training, schedule shifts, review performance, and help maintain high operational standards.
• Continuously evaluate and improve surveillance practices, workflows, and infrastructure to optimize coverage, efficiency, and security.

Who were looking for

• Native or fluent Portuguese (C1) ...