Senior Specialist, Customer Relationship Management

Senior Specialist, Customer Relationship Management

Job Category : Experience, Technology & Compliance

Castlemain supports people and communities to understand and access class action settlements and community programs through clear, trauma-informed, and culturally grounded communication. With more than 200 team members, many of whom are Indigenous, we deliver services in English, French, and several Indigenous languages across the country.

At Castlemain, we are committed to creating a workplace where people feel respected. To learn more about who we are visit

As a SeniorSpecialist, Experience, Technology and Compliance(CustomerRelationshipManagement) ,you will work as part of the Experience, Technology and Compliance team tostructure and manage data incustomer relationship management systems. The role sits at the intersection ofactivation, audience experience, processmappingand governance andhelpsensure digital tools stay fu...