Job Description
Explore a hybrid position in Toronto, ON as a Senior ServiceNow Discovery Developer with extensive Business Analysis experience. Drive technology solutions leveraging ServiceNow’s capabilities while balancing remote and onsite work.
This contract role spans six months and requires at least five years of experience in Business Analysis with ServiceNow, including a deep knowledge in various technology domains like network and infrastructure. You will engage closely with stakeholders to utilize ITIL processes and understand how Configuration Management influences service delivery and operational success.
Key Responsibilities:
• Analyze business requirements using ServiceNow tools effectively
• Develop and manage ServiceNow CMDB data models
• Implement ITSM, ITOM discovery, and Service Mapping
• Collaborate with Scrum Masters and Engineers for troubleshooting
• Support service delivery improvements through best practices
Requirements:
• Minimum 5 years in Busines...
This contract role spans six months and requires at least five years of experience in Business Analysis with ServiceNow, including a deep knowledge in various technology domains like network and infrastructure. You will engage closely with stakeholders to utilize ITIL processes and understand how Configuration Management influences service delivery and operational success.
Key Responsibilities:
• Analyze business requirements using ServiceNow tools effectively
• Develop and manage ServiceNow CMDB data models
• Implement ITSM, ITOM discovery, and Service Mapping
• Collaborate with Scrum Masters and Engineers for troubleshooting
• Support service delivery improvements through best practices
Requirements:
• Minimum 5 years in Busines...