Senior SaaS Onboarding & Adoption Lead

Ingenico Group is seeking a Senior Onboarding Manager in Mexico to oversee the customer onboarding journey. This role requires 5+ years in customer onboarding or customer success and strong B2B SaaS experience. You will collaborate with stakeholders, manage onboarding meetings, and optimize customer experience through effective training and support tools. The position emphasizes problem-solving, project management, and excellent communication skills within a diverse international team.
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