Airbus Atlantique Canada Inc.
Senior Quality Client Relations Specialist
Job Description
Advance your career as a Senior Quality Client Relations Specialist! Bring your extensive quality and client relationship experience to a leading role in the manufacturing sector.
You will manage the client quality interface for the A220 program, focusing on customer feedback and quality enhancement strategies. Your role will involve identifying quality concerns, coordinating with operational teams, and developing actionable insights that ensure client satisfaction. This position emphasizes collaboration, autonomy, and continuous learning within a supportive environment.
Key Responsibilities:
• Champion customer-centric quality principles in manufacturing
• Serve as primary liaison for quality issues with A220 clients
• Aggregate operator quality feedback for continuous improvement
• Create and supervise digital quality performance dashboards
• Conduct root cause analysis to drive service improvements
Requirements:
You will manage the client quality interface for the A220 program, focusing on customer feedback and quality enhancement strategies. Your role will involve identifying quality concerns, coordinating with operational teams, and developing actionable insights that ensure client satisfaction. This position emphasizes collaboration, autonomy, and continuous learning within a supportive environment.
Key Responsibilities:
• Champion customer-centric quality principles in manufacturing
• Serve as primary liaison for quality issues with A220 clients
• Aggregate operator quality feedback for continuous improvement
• Create and supervise digital quality performance dashboards
• Conduct root cause analysis to drive service improvements
Requirements: