Senior Quality Assurance Analyst - ServiceNow - Contractor in USD

For an international organization, we are urgently looking for a Full Remote Senior Quality Assurance Analyst with strong understanding of the ServiceNow suite.

Candidates need to be willing to work US office hours. This positions is long-term.

Tasks and Responsibilities:

• Designing the full testing framework - including unit, integration, system, regression, UAT, and performance testing - tailored to the ServiceNow customization;
• Collaborating closely with the project team to understand application requirements, create test cases, and ensure comprehensive test coverage;
• Coordinating with business owners, developers, and end-user representatives to ensure test scenarios reflect real-world usage across different regions, roles, and support request types;
• Reviewing manual test cases and user stories in Azure DevOps projects;
• Creating and managing test cases, test data, and defects in Azure DevOp...