Job Description
Is this role right for you?
In this role you will:
Incident Management: Organize and lead sessions for incident playbook updates and criteria remodification. Incident Management: Ensure timely communication of incident-related changes to stakeholders. Project Coordination: Manage daily review of tickets (Verint and Genesys Cloud applications). Project Coordination: Facilitate weekly sessions for Verint team and vulnerability reviews. Communication & Reporting: Provide summary updates of ongoing activities to management. Do you have the skills that will enable you to succeed in this role? We’d love to work with you if you have:
Strong project leadership and coordination skills. Expertise in incident management and compliance processes. Technical proficiency in Verint systems and related integrations. Effective communication and stakeholder management. W...