0000050007 Royal Bank of Canada
Senior Production Support Technical Analyst
Job Description
Job Description What is the Opportunity? As a Senior Technical Systems Analyst, you will work with both internal and external partners to provide 24/7 support for RBC and Moneris Credit /Debit card online and clearing systems, which processes over 5 billion transactions annually. In addition, you will oversee the end-to-end infrastructure needs and partner with RBC IT infrastructure teams to research, recommend and implement the solutions that meet stakeholder needs.
What will you do?
Act as the primary IT liaison with multiple interfacing applications, RBC IT infrastructure teams, 3rd party vendors, and business partners
Perform end-to-end capacity and performance‑tuning to maintain or improve performance across multiple systems
Apply analytical and technical skills to proactively identify, track, manage and resolve application and infrastructure issues
Provide consulting services on new infrastructure initiatives. Assess, research, and ana...
What will you do?
Act as the primary IT liaison with multiple interfacing applications, RBC IT infrastructure teams, 3rd party vendors, and business partners
Perform end-to-end capacity and performance‑tuning to maintain or improve performance across multiple systems
Apply analytical and technical skills to proactively identify, track, manage and resolve application and infrastructure issues
Provide consulting services on new infrastructure initiatives. Assess, research, and ana...