Senior Product Operations Manager - Tooling & AI Enablement

About Us

Intrado is dedicated to saving lives and protecting communities, helping them prepare for, respond to, and recover from critical events. Our company strives to become the most trusted, data-centric emergency services partner by uniting fragmented communications into actionable intelligence for first responders. At Intrado, all of our work truly matters.

Responsibilities

• Product Management Strategy and Road Mapping Platform: Own the enterprise-wide implementation, configuration, and ongoing administration; ensure alignment with product management strategy, operating models, and lifecycle processes; design and maintain platform architecture including workspaces, hierarchies, product lines, roadmaps, scorecards, capacity models, workflows, and permissions; lead the initial launch and phased rollout of the platform, including migration planning, data integrity, training, communications, and adoption tracking; establish and enforce govern...